The Women and Men of Local 413 answer the call every time the tone sounds, every day, year after year. We do it quickly and professionally with respect for the community we serve.
| Year | Total Calls for Service | Total EMS Runs | Daily Staff on Duty |
| 2010 | 23,737 | 18,854 | 62 |
| 2011 | 22,842 | 18,040 | 62 |
| 2012 | 24,557 | 19,502 | 62 |
| 2013 | 24,749 | 19,799 | 62 (6 months) 59 (6 months) |
| 2014 | 26,011 | 20,730 | 59 |
| 2015 | 27,446 | 21,890 | 59 |
| 2016 | 27,189 | 21,580 | 59 |
| 2017 | 28,377 | 22,386 | 59 |
| 2018 | 29,217 | 22,885 | 59 |
| 2019 | 29,726 | 26,468 | 59 |